Quality Assurance Specialist III

Job Title: Quality Assurance Specialist
Location: Westhampton, NJ
Schedule: Monday – Friday, 7:30 AM – 4:00 PM
Pay Rate: $23.00/hour 
Interviews: In-person

Position Summary

The Quality Assurance Specialist is responsible for coordinating and overseeing Prepack and Rollout projects within the Distribution Center. This position ensures timely and accurate execution through effective communication with internal teams and external partners. The ideal candidate will be highly organized, detail-oriented, and proficient in complex ERP systems, including SAP.

Top 3 Must-Haves

• Project coordination experience

• Strong communication and diplomacy skills, especially when interacting with Sales

• Exceptional computer and ERP navigation skills (SAP/WM experience preferred)

This role is ERP-heavy — candidates must demonstrate above-average ability to navigate complex systems.

Key Responsibilities

• Serve as liaison between VAS Coordinators, Warehouse, PIC, Sales, Purchasing, and Customer Care.

• Review and verify Prepack and Rollout orders, stock transfers, and special-order receipts.

• Ensure shipment requirements are met (labeling, pallet height, dock access, etc.).

• Audit the quality and accuracy of high-profile and international shipments.

• Track project progress using calendars, whiteboards, and checklists.

• Coordinate delivery instructions and monitor shipment status with carriers.

• Create and verify shipments, group waves, and ensure packing accuracy in SAP.

• Prepare and match shipping documents (BOLs, invoices, pallet IDs).

• Obtain freight rates and complete shipment cost documentation.

• Support the VAS team with invoicing and promptly resolve inquiries.

• Escalate issues and keep DC and VAS Managers informed.

Qualifications

Required:

• Bachelor’s degree in Supply Chain, Operations, Business, or related field and 2+ years of relevant experience,
  OR High School Diploma/GED and 5+ years of relevant experience

• Proficiency in Microsoft Excel, Access, and Word

• Strong analytical, organizational, and communication skills

• Ability to lift up to 45 lbs

Preferred:

• Experience with SAP or other ERP/WM systems

• Background in distribution center operations
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