Vehicle Operations Logistics Specialist

Position Overview
This position supports day-to-day vehicle transportation operations by coordinating with pickup locations, carriers, and internal teams to ensure orders move accurately and on schedule. The role requires strong communication, organization, and problem-solving skills in a fast-paced environment.

Primary Responsibilities

• Place outbound calls on recorded lines to verify vehicle status, availability, and scheduling.

• Communicate with auction teams, carriers, and internal partners to coordinate transportation activity.

• Manage shared email inboxes and provide timely updates across multiple locations.

• Enter and process orders using internal systems while maintaining accurate records.

• Monitor holds, delays, and exceptions; investigate and resolve issues as they arise.

• Follow up with carriers daily to confirm pickups, ETAs, and re-dispatch needs.

• Apply transportation fees and update related documentation.

• Request required releases or authorizations when needed.

• Identify and correct order entry or data errors throughout the day.

• Support cost awareness and margin considerations through effective coordination.

• Maintain accurate location and order data within system files.

• Track performance metrics and assist with reporting for leadership.

• Help address escalations, vendor concerns, and corrective actions.

• Perform other duties as assigned.

Required Qualifications

• 1–3 years of administrative, logistics, or operations experience (automotive industry helpful).

• Proficiency with Microsoft Excel, Outlook, and Word.

• Strong multitasking, organization, and customer service skills.

• High attention to detail and data accuracy.

• Effective written and verbal communication.

• Ability to work independently in a fast-moving environment.

• High School Diploma or equivalent required.

• Valid driver’s license and ability to pass background and drug screening.

Preferred Qualifications

• Some college education.

• Experience in transportation, logistics coordination, or auction environments.

• Background in sales support, dispatch, or high-volume call handling.
  
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