Customer Service Representative

Customer Service Representative

Midway Staffing is seeking a reliable and motivated Customer Service Representative to join our client’s team in Columbus, OH. This role is essential in supporting dealers, contractors, and designers by providing excellent customer service, managing orders, and ensuring smooth communication. If you are detail-oriented, organized, and enjoy helping customers find solutions, we encourage you to apply.

Location: Columbus, OH
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Pay rate: $18.00 per hour

Duties:
Build and maintain strong relationships with dealers, contractors, and designers.
Process customer orders, payments, and handle returns or replacements efficiently.
Assist customers with product selection and layout interpretation.
Maintain accurate customer records and documentation.
Collect customer feedback and report any service or product issues.
Collaborate with internal teams to ensure timely resolution of customer needs.

Requirements:
Previous customer service experience required; cabinetry or home design experience is a plus.
Experience with order entry systems and CRM software (e.g., QuickBooks, Fishbowl).
Proficiency in Microsoft Office (Word, Excel, Outlook) and strong data entry skills.
Excellent verbal and written communication skills.
Ability to multitask, prioritize, and work professionally in a fast-paced environment.

Contact Information
To apply, please send your updated resume to implementationteam@midwaystaffing.com or contact Nathaly Venegas at 708-316-1505 for more information.

What We Offer
Midway Staffing offers a comprehensive benefits package offering Medical, Dental, Vision and Life/AD&D benefit options to all eligible employees.
Opportunities for professional growth and career advancement are also available.

About Midway Staffing
Midway Staffing is a dynamic and rapidly growing enterprise dedicated to connecting top talent with leading organizations. Specializing in innovative staffing solutions, we are committed to delivering exceptional service to both clients and candidates. With a strong presence spanning multiple locations nationwide and recognition on the prestigious Inc. 5000 list of Fastest-Growing Private Companies in America from 2019 to 2025, Midway Staffing exemplifies excellence and growth. We are equally dedicated to fostering internal development and supporting career advancement opportunities for our team members.

Midway Staffing is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.
We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at HR@midwaystaffing.com. Include the nature of your request and your contact information, and we will be happy to assist you.

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