1st Shift Account Representative
Bentonville, Arkansas
Posted 1 day, 19 hours ago
Wage negotiable
W2
Job Description
1st Shift Account Representative
Midway Staffing is seeking a motivated and dependable worker to join our team. This versatile position lets you contribute to various aspects of warehouse operations. If you thrive in a fast-paced environment and are eager to develop your skills in a growing company, we want to hear from you!
Location: Bentonville, AR
Schedule: 8:30 AM to 5:00 pm
Pay rate: $24
We’re hiring a dependable, organized Account Representative to support daily operations in a fast-paced, client-focused environment.
Job Description:
Account Representative Position Summary: The Account Representative is the dedicated point of contact for one key customer account, owning every order from the moment it drops until it is closed out. This person builds loads, coordinates schedules, verifies bills of lading (BOLs), and keeps the customer informed at every step. They work closely with internal teams, join regular customer and operations meetings, and rely on transportation and order management systems daily to keep the account running smoothly.
Responsibilities: Order management (order drop to close)
• Receive, review, and enter customer orders as they drop, confirming quantities, ship dates, and delivery requirements.
• Track each order through every stage, from entry and scheduling to shipment, delivery, and final close-out.
• Resolve order discrepancies, changes, and cancellations quickly and document every update in the system.
• Close out completed orders by confirming delivery, reconciling paperwork, and passing clean information to billing. Load building and scheduling
• Build loads that maximize trailer space and weight limits while meeting the customer's delivery windows.
• Schedule pickups and deliveries with carriers, warehouses, and receiving facilities.
• Book and manage appointments, adjusting quickly when dates, volumes, or capacity change.
• Coordinate with dispatch, warehouse, and carrier partners so every load ships on time and complete. BOL and documentation verification
• Verify bills of lading for accuracy, including product, quantities, weights, addresses, and special instructions.
• Confirm that shipping documents match the order and load before release.
• Collect and review proof of delivery (POD) and flag shortages, overages, or damages.
• Keep all account documentation organized, complete, and audit-ready. Customer interaction
• Serve as the customer's primary, day-to-day contact by phone, email, and customer portals.
• Provide proactive updates on order status, delays, and delivery confirmations.
• Handle questions, issues, and escalations with urgency and professionalism.
• Build a strong working relationship with the customer and understand their business needs and preferences.
Meetings and collaboration
• Attend and contribute to regular customer calls, internal operations meetings, and account reviews.
• Prepare status updates, performance reports, and action items ahead of meetings.
• Follow through on meeting commitments and communicate outcomes to the right people.
• Partner with sales, operations, warehouse, and billing teams to improve service for the account. Systems and reporting
• Use transportation management (TMS), ERP, and order management systems daily to enter, track, and update orders and loads.
• Keep system data accurate and current so every team works from the same information.
• Pull and share reports on on-time delivery, order accuracy, and other account metrics.
• Identify process gaps and suggest improvements that reduce errors and save time.
Qualifications Required
• High school diploma or equivalent.
• 2+ years of experience in logistics, transportation, customer service, or account coordination.
• Working knowledge of bills of lading, shipping paperwork, and the order-to-delivery process.
• Hands-on experience with order management, TMS, or ERP systems.
• Proficiency with Microsoft Office, especially Excel and Outlook (calendar and scheduling). Preferred
• Associate or bachelor’s degree in supply chain, logistics, business, or a related field.
• Experience managing a dedicated or high-volume customer account.
• Load planning or load building experience, including weight and cube optimization.
• Familiarity with carrier scheduling, appointment portals, and freight terms (FOB, freight classes, accessories). Skills and competencies
• Scheduling and time management: juggles pickups, deliveries, appointments, and meetings without letting anything slip.
• Systems savvy: learns new software quickly and keeps data accurate across multiple platforms.
• Attention to detail: catches errors on BOLs, orders, and loads before they become problems.
• Customer focus: communicates clearly and professionally and treats the customer's priorities as their own.
• Problem-solving: stays calm under pressure and finds workable solutions when plans change.
• Communication: writes clear emails, speaks confidently in meetings, and keeps everyone informed.
• Ownership: takes full responsibility for the account and follows every order through to close.
Work environment and schedule
This is a fast-paced, office-based role that involves extended computer and phone work.
Contact Information
Call or text Juan Dominguez at 479-233-3940 or send an email to jdominguez@midwaystaffing.com
What We Offer
Midway Staffing offers a comprehensive benefits package, including Medical, Dental, Vision, and Life/AD&D benefit options for all eligible employees.
About Midway Staffing
Midway Staffing is a dynamic and rapidly growing enterprise dedicated to connecting top talent with leading organizations. Specializing in innovative staffing solutions, we deliver exceptional service to both clients and candidates. With a strong presence spanning multiple locations nationwide and recognition on the prestigious Inc. 5000 list of Fastest-Growing Private Companies in America from 2019 to 2025, Midway Staffing exemplifies excellence and growth. We are equally dedicated to fostering internal development and supporting career advancement opportunities for our team members.
Midway Staffing is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.
We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at HR@midwaystaffing.com. Include the nature of your request and your contact information, and we will be happy to assist you.
#ZR
Midway Staffing is seeking a motivated and dependable worker to join our team. This versatile position lets you contribute to various aspects of warehouse operations. If you thrive in a fast-paced environment and are eager to develop your skills in a growing company, we want to hear from you!
Location: Bentonville, AR
Schedule: 8:30 AM to 5:00 pm
Pay rate: $24
We’re hiring a dependable, organized Account Representative to support daily operations in a fast-paced, client-focused environment.
Job Description:
Account Representative Position Summary: The Account Representative is the dedicated point of contact for one key customer account, owning every order from the moment it drops until it is closed out. This person builds loads, coordinates schedules, verifies bills of lading (BOLs), and keeps the customer informed at every step. They work closely with internal teams, join regular customer and operations meetings, and rely on transportation and order management systems daily to keep the account running smoothly.
Responsibilities: Order management (order drop to close)
• Receive, review, and enter customer orders as they drop, confirming quantities, ship dates, and delivery requirements.
• Track each order through every stage, from entry and scheduling to shipment, delivery, and final close-out.
• Resolve order discrepancies, changes, and cancellations quickly and document every update in the system.
• Close out completed orders by confirming delivery, reconciling paperwork, and passing clean information to billing. Load building and scheduling
• Build loads that maximize trailer space and weight limits while meeting the customer's delivery windows.
• Schedule pickups and deliveries with carriers, warehouses, and receiving facilities.
• Book and manage appointments, adjusting quickly when dates, volumes, or capacity change.
• Coordinate with dispatch, warehouse, and carrier partners so every load ships on time and complete. BOL and documentation verification
• Verify bills of lading for accuracy, including product, quantities, weights, addresses, and special instructions.
• Confirm that shipping documents match the order and load before release.
• Collect and review proof of delivery (POD) and flag shortages, overages, or damages.
• Keep all account documentation organized, complete, and audit-ready. Customer interaction
• Serve as the customer's primary, day-to-day contact by phone, email, and customer portals.
• Provide proactive updates on order status, delays, and delivery confirmations.
• Handle questions, issues, and escalations with urgency and professionalism.
• Build a strong working relationship with the customer and understand their business needs and preferences.
Meetings and collaboration
• Attend and contribute to regular customer calls, internal operations meetings, and account reviews.
• Prepare status updates, performance reports, and action items ahead of meetings.
• Follow through on meeting commitments and communicate outcomes to the right people.
• Partner with sales, operations, warehouse, and billing teams to improve service for the account. Systems and reporting
• Use transportation management (TMS), ERP, and order management systems daily to enter, track, and update orders and loads.
• Keep system data accurate and current so every team works from the same information.
• Pull and share reports on on-time delivery, order accuracy, and other account metrics.
• Identify process gaps and suggest improvements that reduce errors and save time.
Qualifications Required
• High school diploma or equivalent.
• 2+ years of experience in logistics, transportation, customer service, or account coordination.
• Working knowledge of bills of lading, shipping paperwork, and the order-to-delivery process.
• Hands-on experience with order management, TMS, or ERP systems.
• Proficiency with Microsoft Office, especially Excel and Outlook (calendar and scheduling). Preferred
• Associate or bachelor’s degree in supply chain, logistics, business, or a related field.
• Experience managing a dedicated or high-volume customer account.
• Load planning or load building experience, including weight and cube optimization.
• Familiarity with carrier scheduling, appointment portals, and freight terms (FOB, freight classes, accessories). Skills and competencies
• Scheduling and time management: juggles pickups, deliveries, appointments, and meetings without letting anything slip.
• Systems savvy: learns new software quickly and keeps data accurate across multiple platforms.
• Attention to detail: catches errors on BOLs, orders, and loads before they become problems.
• Customer focus: communicates clearly and professionally and treats the customer's priorities as their own.
• Problem-solving: stays calm under pressure and finds workable solutions when plans change.
• Communication: writes clear emails, speaks confidently in meetings, and keeps everyone informed.
• Ownership: takes full responsibility for the account and follows every order through to close.
Work environment and schedule
This is a fast-paced, office-based role that involves extended computer and phone work.
Contact Information
Call or text Juan Dominguez at 479-233-3940 or send an email to jdominguez@midwaystaffing.com
What We Offer
Midway Staffing offers a comprehensive benefits package, including Medical, Dental, Vision, and Life/AD&D benefit options for all eligible employees.
About Midway Staffing
Midway Staffing is a dynamic and rapidly growing enterprise dedicated to connecting top talent with leading organizations. Specializing in innovative staffing solutions, we deliver exceptional service to both clients and candidates. With a strong presence spanning multiple locations nationwide and recognition on the prestigious Inc. 5000 list of Fastest-Growing Private Companies in America from 2019 to 2025, Midway Staffing exemplifies excellence and growth. We are equally dedicated to fostering internal development and supporting career advancement opportunities for our team members.
Midway Staffing is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.
We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at HR@midwaystaffing.com. Include the nature of your request and your contact information, and we will be happy to assist you.
#ZR
Job Summary
CATEGORY
Warehouse & Logistics
LOCATION
Bentonville, Arkansas
PAY RATE
Wage negotiable
EMPLOYMENT TYPE
Temp to Hire
W2
POSTED
October 27, 2026
Ready to Apply?
Complete the quick application below. We'll match your info to an existing profile or create one before submitting your interest for this job.